Elite Health Online Privacy Notice

Last updated: 12/15/2023

Elite Med Consulting, LLC and/or its affiliates (“Elite Health Online”) provide website features and other products and services to you when you visit EliteHealthOnline.com, contact Elite Health Online, or otherwise interact with Elite Health Online, use Elite Health Online products or services, use Elite Health Online applications for mobile, or use any software provided by Elite Health Online in connection with any of the foregoing (collectively, “Elite Health Online Services”).

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

By using Elite Health Online services, you are consenting to the practices described in this Privacy Notice.

Elite Health Online is subject to HIPAA, which governs how we may use and disclose your Protected Health Information (“PHI”), such as medication history, medical conditions, and other personal information we use to provide prescriptions. Our Notice of Privacy Practices, included below, describes our use and disclosure of PHI.

 

Elite Health Online Notice of Privacy Practices

Last updated: 12/15/2023

This Notice describes how your medical information may be used and disclosed and how you can get access to this information. Please review it carefully.

Elite Med Consulting, LLC and its subsidiaries (collectively “Elite Health Online”) are committed to maintaining your privacy and we take our responsibility for safeguarding your Protected Health Information very seriously. Elite Health Online is required by the Health Insurance Portability and Accountability Act (“HIPAA”) to provide you with this Notice to help you understand how we may use or share Protected Health Information about you that we obtain to provide services to you. “Protected Health Information” is the information we receive to provide services to you that identifies you or could be used to identify you and relates to your past, present, or future physical or mental health, treatment, or your payment for treatment. Protected Health Information includes your medication history, medical conditions, health insurance information, and other information we use to provide you your prescriptions.

This Notice applies to Elite Health Online and all of its subsidiaries. If you have any questions about this Notice, please contact the Elite Health Online Privacy Office at the address listed below.

How we may use and disclose your Protected Health Information

The following categories describe the typical ways that we may use and disclose your Protected Health Information:

• For Treatment. Protected Health Information obtained by Elite Health Online will be used in order to dispense your prescription medications and provide the treatment and services you receive. We may disclose Protected Health Information about you to doctors, nurses, or other health care providers who are involved in taking care of you. We may also seek Protected Health Information about you from other health care providers and health information networks. For example, in order to fill your prescription we may request your medical records from your doctor or disclose Protected Health Information to your doctor.
• For Payment. We may use or disclose your Protected Health Information in order to bill and collect payment for products or services we provided to you. For example, we may contact your insurance company, health plan, or another third-party to obtain payment for your prescriptions.
• For Health Care Operations. We may use and disclose your Protected Health Information for our day-to-day health care operations. For example, we may use your Protected Health Information to monitor the performance of the staff and pharmacists providing treatment and services to our customers or to improve the quality and the effectiveness of the health care services we provide.

We may also use and disclose your Protected Health Information as follows:

• Business Associates. We may contract with third parties to perform certain services for us, such as accounting services, consulting services, or information technology services. In some cases, these third-party service providers, called Business Associates, may need to access your Protected Health Information to perform services for us. They are required by law and contract to protect your Protected Health Information.
• Disclosures to Parents or Legal Guardians. We may release a minor’s Protected Health Information to their parents or legal guardians consistent with applicable laws. For example, parents may order prescriptions on behalf of a minor child and access the child’s prescription history.
• As Required by Law. We will disclose your Protected Health Information when required to do so by applicable law.
• To Avert a Serious Threat to Health or Safety. We may use and disclose your Protected Health Information to prevent a serious threat to your health and safety or the health and safety of the public or another person.
• Organ and Tissue Donation. Consistent with applicable law, we may disclose your Protected Health Information to organizations engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.
• Military and Veterans. If you are a member or veteran of the armed forces, we may disclose Protected Health Information about you as required by military authorities.
• Research. We may use your Protected Health Information to conduct research or disclose it to researchers as authorized by applicable law. For example, we may use or disclose your Protected Health Information as part of a research study when the research has been approved by an authorized review body that establishes processes to ensure the privacy of your information.
• Workers’ Compensation. We may disclose Protected Health Information about you for workers’ compensation or similar programs that provide benefits for work-related injuries or illness.
• Public Health Activities. Applicable laws may require or permit Elite Health Online to disclose certain Protected Health Information, for reasons such as:
  • Preventing disease or telling people when they may have been exposed to or may be at risk of contracting a disease;
  • Reporting reactions to medications, problems with products, or product recalls;
  • Reporting information to your employer if we provide health care services to you at the request of your employer;
  • Providing proof of immunization to your school if you are a student or prospective student of the school; and
  • Notifying a government authority if we reasonably believe you are a victim of abuse or neglect. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if we believe it is necessary to prevent serious harm to you or someone else.
• Health Oversight Activities. We may disclose Protected Health Information to a health oversight agency for activities authorized by law. These oversight activities may include audits, investigations, inspections, and licensure. These activities help the government monitor the health care system, government programs, and compliance with civil rights laws.
• Judicial and Administrative Proceedings. If you are involved in a lawsuit or a dispute, we may disclose Protected Health Information about you in response to a court or administrative order. We may also disclose Protected Health Information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
• Law Enforcement. We may disclose your Protected Health Information to the police or other law enforcement officials as required by law or in compliance with a court order.
• Coroners, Medical Examiners and Funeral Directors. We may disclose Protected Health Information to a coroner or medical examiner. This may be necessary to identify a deceased person or determine the cause of death. We may also disclose Protected Health Information to funeral directors as necessary to carry out their duties.
• Correctional Institution. If you are or become an inmate of a correctional institution, we may disclose to the institution or its agents Protected Health Information necessary for your health and the health and safety of others.
• Specialized Government Functions. We may disclose your Protected Health Information to units of the government with special functions, such as the U.S. Secret Service for the protection of the President, or the U.S. Department of State to make medical suitability determinations about individuals who are members of the foreign service.

 

Choices you have about certain uses and disclosures of your Protected Health Information.

For certain Protected Health Information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, please contact our Privacy Office.

• Sharing Protected Health Information with family, close friends, caregiver, or others involved in your care or payment for your care
• Sharing Protected Health Information in a disaster relief situation

Unless you object to such sharing, we may disclose your Protected Health Information to a family member or a close friend, or any other person you have identified that is directly relevant to the person’s involvement in your care or paying for your care. If you are unavailable prior to a disclosure or otherwise not able to tell us your preference, we may exercise our professional judgment to determine whether sharing your information with one or more of these individuals is in your best interest.

 

Uses and disclosures of Protected Health Information that require your written authorization

Any other uses and disclosures of Protected Health Information that are not mentioned above will be made only with your written authorization, including the use or disclosure of psychotherapy notes (to the extent we have any), use or disclosure of Protected Health Information for marketing, and for the sale of Protected Health Information (except in limited circumstances where applicable law allows such uses or disclosure without your authorization).

If you provide us authorization to use or disclose your Protected Health Information, you may revoke that authorization in writing at any time by sending a revocation request to the address listed at the end of this Notice. If you revoke your authorization, we will no longer use or disclose Protected Health Information about you for the reasons covered by your written authorization. We are unable to take back any disclosures we have already made based on your authorization.

 

Your rights regarding your Protected Health Information

You have the following rights regarding your Protected Health Information:

• Access. With a few exceptions, you have the right to review and copy your Protected Health Information by submitting a written request to the Privacy Office.
• Amendment. If you feel that Protected Health Information in your record is incorrect or incomplete, you may ask us to amend the information by submitting a written request to the Privacy Office. You must provide a reason for your request. If we deny your request for an amendment, we will provide you with a written explanation of why we denied it.
• Accounting of Disclosures. You have the right to ask us for a list (accounting) of the times we’ve shared your Protected Health Information in the six years prior to the date you ask, including with whom we shared it with and why, by submitting a written request to the Privacy Office. We will include all the disclosures we made except for those about treatment, payment, and health care operations, and certain other disclosures (such as any disclosures you asked us to make).
• Restricting or Limiting Disclosure. You have the right to request additional restrictions on our use or disclosure of your Protected Health Information by sending a written request to the Privacy Office. We are not required to agree to the restrictions, except in the case where the disclosure is to a health plan for purposes of carrying out payment or health care operations, the disclosure is not otherwise required by applicable law, and the Protected Health Information pertains solely to a health care product or service for which you, or a person on your behalf, has paid in full.
• Alternate Communications. You have the right to request that we communicate with you about health matters in a specific way by submitting a written request to the Privacy Office. For example, you may ask that we only call you at a certain phone number. Your request must specify how or where you wish to be contacted. We will accommodate all reasonable requests.
• Receiving a Paper Copy of This Notice. You have the right to a paper copy of this Notice of Privacy Practices at any time by contacting the Privacy Office, even if you have agreed to receive the Notice electronically. You may always obtain a copy of this Notice at our website.
• Notification in the Event of a Breach. We are required by law to maintain the privacy and security of your Protected Health Information. We will notify you if a breach occurs that may have compromised the privacy or security of your Protected Health Information.

 

Changes to this Notice

We reserve the right to change this Notice, including for Protected Health Information we already have about you as well as any Protected Health Information we receive in the future. We will post a copy of the revised Notice on our website with the date that any updates were made.

 

Complaints

We take your privacy seriously and welcome your questions and feedback. If you believe your privacy rights have been violated, you may file a complaint with Elite Health Online or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with Elite Health Online, contact the Privacy Office. All complaints must be submitted in writing. You will not be penalized or retaliated against for filing a complaint.

 

Elite Health Online Privacy Office Contact Information

All correspondence related to this Notice of Privacy Practices must be submitted to the Elite Health Online Privacy Office at the address below. You may also reach the Elite Health Online Privacy Office at 972-846-9002 or help@elitemedconsulting.net

Elite Med Consulting, LLC

Privacy Office 
P.O. Box 383, Rowlett, TX 75030

 

Supplemental California Consumer Privacy Act Disclosures

We do not disclose your Protected Health Information except as permitted by HIPAA. We may disclose information that does not identify you to third parties we work with, such as the time period in which a prescription was dispensed, the amount of medication dispensed, and whether the medication was purchased using cash or insurance. We remove any information that identifies you from the information we share with these parties using one of two methods permitted by HIPAA – either the HIPAA expert determination method or the HIPAA safe harbor method.

 

Elite Health Online Account

Please log in to your Elite Health Online account to access, add, or update certain information you have supplied to us including your name, address, payment options, phone number, email, and purchase history.

 

Are Children Allowed to Use Elite Health Online Services?

Elite Health Online does not sell products for purchase by children. We sell products for purchase by adults as described in our Terms of Use [LINK]. We do not knowingly collect personal information from children under the age of 18.

 

Terms of Use, Notices, and Revisions

If you choose to use Elite Health Online Services, your use and any dispute over privacy is subject to this Privacy Notice [LINK] and our Terms of Use [LINK], including limitations on damages, resolution of disputes by binding arbitration, and application of the law of the state of Texas. If you have any concern about privacy at Elite Health Online, please contact us with a thorough description, and we will try to resolve it. As our business changes, our Privacy Notice [LINK] will change. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

 

Contact Us

If you have any questions as to how we collect and use your personal information, please call us at 972-846-9002 or send questions to help@elitemedconsulting.net

Medical / Pharmaceutical Disclaimer

Elite Med Partners, PLLC provides services to Elite Wellness and Anti-Aging Online and is independently owned by licensed physicians. The care provided by our health care practice is the sole responsibility of the practice and the providers the practice employs or contracts with. Services and office practices may vary across entities and you should contact the specific entity for all questions related to the health care services you receive. Elite Med Partners, PLLC. does not provide pharmacy services. Medications that may be prescribed with a valid prescription by health care providers employed or contracted by the physician practices Elite Med Partners provides administrative services to are fulfilled and shipped by independent third-party licensed pharmacies.

INTRODUCTION

 

Thank you for choosing to be part of our community at Elite Health Online / Elite Med Partners, PLLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

This privacy policy applies to all information collected through our website www.EliteHealthOnline.com.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE USE YOUR INFORMATION?

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. DO WE USE GOOGLE MAPS?

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

8. HOW LONG DO WE KEEP YOUR INFORMATION?

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

10. DO WE COLLECT INFORMATION FROM MINORS?

11. WHAT ARE YOUR PRIVACY RIGHTS?

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

13. DO WE MAKE UPDATES TO THIS POLICY?

14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.

We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we COLLECT can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

 

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.  This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

 

Information collected through our Apps

In Short: We may collect information regarding your geo-location, mobile device, push notifications, and Facebook permissions when you use our apps.

If you use our Apps, we may also collect the following information:

• Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
• Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
• Facebook Permissions. We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

 

Information collected from other Sources

 

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

HOW DO WE USE YOUR INFORMATION?

 

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests , in order to enter into or perform a contract with you , with your consent , and/or for compliance with our legal obligations . We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process with your Consent. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed “Social Logins” for further information.
• To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.  You can opt-out of our marketing emails at any time (see the “Your Privacy Rights” below).
• To send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
• To post testimonials with your Consent. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us  and be sure to include your name, testimonial location, and contact information.
• Deliver targeted advertising to you [for our Business Purposes and/or with your Consent]. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• Administer prize draws and competitions [for our Business Purposes and/or with your Consent]. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
• Request Feedback [for our Business Purposes and/or with your Consent]. We may use your information to request feedback and to contact you about your use of our Sites.
• To protect our Sites [for Business Purposes and/or Legal Reasons].  We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
• To enable user-to-user communications [with your consent]. We may use your information in order to enable user-to-user communications with each user’s consent.
• To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].
• To respond to legal requests and prevent harm [for Legal Reasons]. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time.  This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
• With your Consent. We may disclose your personal information for any other purpose with your consent.
• Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the Site or App, such personal information may be viewed by all users and may be publicly distributed outside the Site and our App in perpetuity. If you interact with other users of our Sites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity.  Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

DO WE USE GOOGLE MAPS?

In Short: Yes, we use Google Maps for the purpose of providing better service.

This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.

For a full list of what we use information for, please see the previous sections titled “Use of Your Information” and “Disclosure of Your Information.” You agree to allow us to obtain or cache your location. You may revoke your consent at anytime. We use information about location in conjunction with data from other data providers.

The Maps APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Union, please take a look at our EU User Consent Policy.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Amazon Web Services servers in the United States. If you are accessing our Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

 

In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

The Sites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

 

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

 

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age.  By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site and App.  If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data we have collected from children under age 18, please contact us.

WHAT ARE YOUR PRIVACY RIGHTS?

 

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws.  These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

 

Account Information

 

You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account

Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest-based advertising by advertisers on our Site visit www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:

• Noting your preferences at the time you register your account with the Sites.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

 

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.  We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.

DO WE MAKE UPDATES TO THIS POLICY?

 

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you are a resident in the European Economic Area, the “data controller” of your personal information is Elite Med Partners, PLLC. Elite Med Partners, PLLC has appointed an EEA Representative to be its representative in the EEA. You can contact them directly regarding the processing of your information by contact us or by post to: 701 N. Preston Rd. Suite 100, Celina, TX 75009

If you have any further questions or comments about us or our policies, contact us or by post to:

Elite Health Online / Elite Med Partners, PLLC

Address: 701 N. Preston Rd. Suite 100, Celina, TX 75009

Phone: (972) 382-1000

Medical / Pharmaceutical Disclaimer

Elite Med Partners, PLLC provides services to Elite Wellness and Anti-Aging Online and is independently owned by licensed physicians. The care provided by our health care practice is the sole responsibility of the practice and the providers the practice employs or contracts with. Services and office practices may vary across entities and you should contact the specific entity for all questions related to the health care services you receive. Elite Med Partners, PLLC. does not provide pharmacy services. Medications that may be prescribed with a valid prescription by health care providers employed or contracted by the physician practices Elite Med Partners provides administrative services to are fulfilled and shipped by independent third-party licensed pharmacies.
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